Before attempting to return anything, please read below and contact our Customer Service Team firstname.lastname@example.org or 800-677-7423.
We will pay the return shipping cost if the return is a result of our error (i.e. damaged, defective, or incorrect item). Otherwise, the customer is responsible for shipping fees.
Please note: we cannot accept returns on certain items, including:
ANY FOOD/SPICE ITEM.
Any product missing the serial number or UPC.
In addition, we will only issue partial refunds for the return of certain items, including:
Any item that is returned more than 30 days after delivery.